How to use workflows to enroll/unenroll from a sequence

To set up sequence enrollment in a workflow:

  • In your HubSpot account, navigate to Automations > Workflows.
  • To edit an existing workflow, hover over the workflow, then click Edit.
  • In the workflow editor, click the + plus icon to add an action.
  • Screenshot 2024-08-29 at 14.56.42In the actions panel, select Enrol in a sequence. 
    • Use the Sequence dropdown menu to select the sequence that you want to enrol contacts in.
    • Use the Sender type dropdown menu to select a Specific user or the Contact owner that will be listed as the sender of the sequence. 
      Configure the action:
    • If you selected Specific user, click the Sender dropdown menu to select the user.
    • If you selected Contact owner, click the Contact owner property dropdown menu to select a property where the email address lives.
    • Click Save.

To unenroll contacts from a sequence with a workflow:

  • In your HubSpot account, navigate to Automations > Workflows.
  • To edit an existing workflow, hover over the workflow, then click Edit. Or, learn how to create a new workflow.
  • In the workflow editor, click the + plus icon to add an action.
  • In the actions panel, select Unenroll from sequence. 
  • Click Save.