Is HubSpot onboarding mandatory?

HubSpot onboardings are mandatory for clients looking to purchase HubSpot Pro or Enterprise packages. This is because you will have complex use cases that will need the support of an expert to adapt to HubSpot.

For clients looking to purchase HubSpot Pro or Enterprise packages, onboarding is mandatory. 

If you are adopting any of these higher tier packages, it is likely that you have advanced and complex business use cases that you aim for it to serve. Once up and running, HubSpot is a very intuitive and powerful piece of software, but getting to that stage will need the assistance of an expert. An onboarding specialist will be able to help you to adapt HubSpot to your specific needs, whilst providing strategic support to make important decisions when adopting the new platform.