Time to Value is the time duration from the point of making an investment in a new system, process, or product until it starts delivering substantial benefits or value. It’s a critical business metric since it measures the efficiency and effectiveness of an investment. We're all racing against the clock in today's fast-paced digital world, and TtV helps us keep pace.
To put it simply, a shorter TtV means quicker benefits realisation, happier stakeholders, and improved return on investment (ROI). This is even more relevant when deploying a comprehensive solution like HubSpot.
How do we go about measuring TtV? It's all about clear planning, tangible timelines, and precise KPIs. Let's start with understanding the specific value HubSpot brings to your business. Is it about improved lead generation, streamlined marketing automation, or better customer service?
Establish SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals aligned with these value elements. These will be your guiding compass during the implementation process and will also serve as your success metrics post-implementation.
Here's a simple formula to calculate TtV:
TtV = Time (from start of implementation) - Time (to achieve predetermined SMART goals)
The lower the TtV, the faster you've achieved your goals, and the quicker you've realised value from your investment.
Imagine you are running a sales team and you need to define what value might look like:
HubSpot shines when it comes to improving TtV. Its all-in-one platform brings marketing, sales, and customer service tools under one roof, eliminating the need to juggle multiple systems. This cohesion reduces the learning curve, promotes a smooth transition, and ultimately, accelerates TtV.
Check out what HubSpot has on offer here.
One of our clients at BBD Boom, a mid-size e-commerce company, found their TtV with HubSpot was a mere 20 days. They were able to quickly leverage HubSpot's CRM to boost their customer engagement. We have other larger clients when the project duration was many months, the TtV for certain teams was less than 60 days. Have a look at some of our case-studies here.
To keep TtV at the heart of your HubSpot implementation, follow these steps:
As you gear up for your HubSpot implementation with a focus on TtV, here are some practical strategies to speed up the value realisation:
A bit more on training. At BBD Boom, we're big believers in hands-on and on-site training during HubSpot onboarding. We've found that this approach not only helps our clients get up to speed faster but also significantly improves their TtV. It's a strategy born out of our own experience. When we first adopted HubSpot internally, this hands-on approach helped us understand the system's intricacies and appreciate its value within just a few weeks.
Find out more by talking to me here or message me on Linkedin.